Privacy policy

Privacy Policy

This Privacy Policy describes how Novéla ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from novelacosmetics.com (the "Site").

Information We Collect
When you use the Site, we may collect: your name, billing and shipping address, email address, phone number, payment information, and details about your device and how you interact with the Site.

How We Use Your Information
We use your personal information to: process and fulfil your orders; send order confirmations and updates; provide customer support; send marketing communications (where you have consented); improve our Site; and prevent fraud and comply with our legal obligations.

Sharing Your Information
We share your personal information with service providers who help us run our business — such as payment processors and shipping carriers — and where required by law. We do not sell your personal information.

Cookies
We use cookies to operate and improve the Site. You can control cookies through your browser settings.

Your Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. To exercise these rights, contact us at support@novelacosmetics.com.

Data Retention
We keep your personal information only as long as necessary to provide our services and meet our legal obligations.

Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact
For any questions about this Privacy Policy, contact us at support@novelacosmetics.com.